MSH Shop — Curated Sexual Health Products
Curated by Sexual Health Professionals

Welcome to the
MSH Shop

Every product here has been selected by our clinical team — because safe, effective, shame-free sexual health products are part of good care.

Browse All Products
MSH Medical Dilator Set
SAHPRA Registered Medical-grade products
Clinically Curated

Every product selected by our multidisciplinary medical team.

Discreet Shipping

Plain, unbranded packaging. Nothing identifies the contents.

SAHPRA Registered

Our dilators are registered medical devices — not just products.

POPIA Compliant

Your personal information is protected and never shared.

Shop by Category

Find what you need

From clinical medical devices to intimate hygiene — every category has been chosen to support real sexual health needs.

Not Sure Where to Start?

Speak to a sexual health provider

Our multidisciplinary team — doctors, psychologists, pelvic physios, and more — can help you find the right product and the right care plan for your situation.

Book a Consultation
Frequently Asked Questions

Your questions, answered

Everything you need to know about ordering, delivery, returns, and our products.

Still need help?
Contact our team directly

Email or WhatsApp us — we're friendly and discreet.

[email protected]
How do I place an order?

Browse the MSH Shop, add items to your cart, and follow the checkout prompts. Payment is processed securely online.

What payment methods do you accept?

We accept credit and debit cards. All transactions are processed securely.

Can I change or cancel my order after placing it?

Please contact us as soon as possible at [email protected] or WhatsApp +27 (0)61 302 6730. We'll do our best to help, but we cannot guarantee changes once an order has been processed.

Where do you deliver?

We deliver anywhere in South Africa. See our full shipping rates on the Shipping Policy page.

How long will my order take?

Allow up to 7 working days from payment confirmation. Need it sooner? Contact us before ordering and we'll see what we can arrange.

Is the packaging discreet?

Yes. Every order is shipped in plain, unbranded packaging. Nothing on the outside identifies the contents or the sender.

Can I collect my order?

Yes, collection from our Stellenbosch address is free. Email us first to confirm your order is ready before coming in.

Do you ship internationally?

We don't administer international couriers directly. For international orders, select the "collect" option at checkout and arrange your own courier to collect from us in Stellenbosch.

Are your products safe to use?

All products in the MSH Shop are carefully selected by our clinical team. Our vaginal dilators are SAHPRA-registered medical devices (registration number 00003929MD) made from medical-grade silicone.

Do I need a prescription to purchase?

Most products do not require a prescription. If you're unsure whether a product is right for your situation, we recommend speaking with a qualified healthcare provider before purchasing.

I'm not sure which product is right for me. Can you help?

Our product pages include detailed guidance on who each product is for. If you're still unsure, consider booking a consultation with one of our clinicians — they can advise based on your specific needs.

What if my product is faulty or damaged?

Contact us immediately at [email protected] with your order number and photos of the damage. You are entitled to a full refund or replacement.

Can I return a product if I change my mind?

Yes, within 30 days of purchase, provided the product is completely unopened and in its original undamaged packaging. An admin fee of R50 or 7% of the order value (whichever is higher) will be deducted, along with original shipping costs. See our full Refund Policy for details.

Can I return an opened intimate product?

No. Due to health and safety regulations, intimate and sanitary products that have been opened or had potential genital contact cannot be returned. This includes dilators, vibrators, pumps, and similar items.

Will anyone know what I ordered?

No. Packaging is plain and unbranded. Your personal information is handled in accordance with POPIA. We do not share your details with third parties.

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My Sexual Health (MSH)

Credible Sexual Health Providers | Trusted Products | Evidence-Based Education

Based in South Africa, serving patients nationwide

Phone or WhatsApp: +27 (0)61 302 6730

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